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    Affiliate Success Tips Part #4: An interview with Malte Helmhold

    Affiliate Success Tips Part #4: An interview with Malte Helmhold We’ve come to the end of yet another interesting and empowering project that we have undertaken for our affiliates. Today we feature the fourth and final interview from the Affiliate Success Tips series. One of our aims was to introduce affiliates with different profiles in order to show the variety of ways to promote and/or integrate hosting to a service. We chose Malte Helmhold because he has successfully mastered the video tutorials niche and we wanted him to share the benefits and opportunity he saw in it. Even though this is…

  • 27

    JetPack XSS Security Issue – What We Did to Protect You

    JetPack XSS Security Issue – What We Did to Protect You On October 1st, a security issue in JetPack, one of the most commonly used WordPress plugins, was disclosed by our partners from Sucuri. The vulnerability was severe because an attacker could exploit the contact form feature of the plugin to insert and execute JavaScript code as an admin of your site. Needless to say, that could lead to all sort of problems – injecting black SEO links, adding backdoors for full access to your account, accessing private information, etc. In this recap post, we would like to summarise what…

  • 25

    Bulgaria PHP Conference Organized by SiteGrounders Was Dope!

    Bulgaria PHP Conference Organized by SiteGrounders Was Dope! The SiteGround team goes to many events, but the biggest and most important one for us this year was Bulgaria PHP Conference. Why? Well, it’s an event entirely organized by SiteGrounders and we invested all our passion, love, enthusiasm and tons of hard work into it in the last 8 months. Now that it’s over, we can relax and proudly say it turned out to be a huge success. SiteGround Involvement As you might remember from an earlier post of mine announcing the event, SiteGround’s Head of Development – Mihail Irintchev who…

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    Major Change of Our Shared Hosting Infrastructure Starts This Month

    Major Change of Our Shared Hosting Infrastructure Starts This Month Table of Contents The New Platform Uses Linux Containers All Drives are SSDs New Storage Solution for Faster Data Backup and Recovery Benchmarking Results All Shared Hosting Clients Will be Switched to the New Platform Most of our clients know that here at SiteGround we tend to upgrade our hardware quite often. We aim to ensure that all our clients’ sites run on the latest and fastest hardware on the market and when we spot a valuable new piece of hardware, we immediately start testing. This year again, we are getting…

  • 35

    DrupalCon Barcelona 2015

    DrupalCon Barcelona 2015 And yet another DrupalCon went by. SiteGround team attended one of the biggest Drupal events for the year to meet some of the smartest people in the community in Barcelona this week. The Buzzword Drupal 8 This DrupalCon was supposed to be a landmark when the new Drupal 8 version was going to be released. But it wasn’t. The first release candidate was announced for October 7 instead. That is why the Project Founder Dries Buytaert had to address some very difficult questions in his keynote session. There is a downward trend in adopting the current Drupal…

  • 31

    Killing SSL SHA-1 Certificates And Making The Web A Safer Place

    Killing SSL SHA-1 Certificates And Making The Web A Safer Place Recently PayPal has sent emails to many of its users informing them that SSL upgrades will be performed on their servers and SHA-1 certificates will be upgraded to SHA-256. Some people got confused what they should do when receiving these emails, as the mail that PayPal sent and the blog post they shared, giving more details to the users contain very technical information. Hence, we would like to explain to our customers how end users will be affected from the changes that PayPal makes and what they have to…

  • 28

    DreamBuilding With Care

    DreamBuilding With Care Table of Contents The Games The Skills The Excitement The Party The Dream Our Customer Care department just had its biggest and longest team building event ever. We went to the sea side and spent 3 totally amazing days together. As always – we would like to share our experience with you. The Games It all started with a challenge. A challenge to find the hidden pirate treasures on the beach. Imagine the amazed gazes of the gathering crowd as a horde of SiteGrounders started digging around in the sand. Then we all went through a round…

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    Affiliate Success Tips Part #3: An interview with Zac Johnson

    Affiliate Success Tips Part #3: An interview with Zac Johnson Our third interview from the Affiliate Interviews series features Zac Johnson – a veteran, highly experienced blogger and affiliate marketer. Zac runs a number of websites on blogging and making money online, as well as a podcast where he interviews some of the most successful entrepreneurs online. Zac’s success is mostly thanks to his great content strategy and persistent outreach and content promotion. Read his interview to learn more on how that helps him become such a successful affiliate. In this interview we have featured a question from one of…

  • 30

    PHP 7 + OpCache Now Available On All Shared SiteGround Servers

    PHP 7 + OpCache Now Available On All Shared SiteGround Servers UPDATE: PHP 7.0 has Memcached support which you can use for object caching. If you’re using our SiteGround Optimizer plugin, it will automatically use the appropriate drop-in. HHVM has significantly changed the way PHP sites are optimized for performance. Right now it is probably the fastest stable execution engine for PHP scripts. However, with PHP 7 on the horizon things may change and HHVM may face a serious competitor as according to some benchmarking tests and those disclosed by Zend, PHP 7 is much faster than HHVM. Important: Even though it’s…

  • 29

    Techies @work, techies @fun… Techies @SiteGround unite

    Techies @work, techies @fun… Techies @SiteGround unite When I joined SiteGround 7 years ago, we were about 50 people and I recall that in just two weeks I had met and talked to everyone in the company. Seven years later, we have 5 offices in 3 different cities in Bulgaria only, and more and more people are starting to work remotely for the company. Until last week, I had never seen some of my new colleagues from the technical support and system administration departments. Last week, all techies from all SiteGround offices have joined a team building that everyone will…

  • 49

    Case Study: It Pays off to Focus on Core Business and Entrust Customers’ Hosting to Professionals

    Case Study: It Pays off to Focus on Core Business and Entrust Customers’ Hosting to Professionals Table of Contents The Background – One-stop Shop for Website Design, Development and Hosting The Challenges of Providing Hosting as an Add-on Service Selecting a Professional Hosting Partner Choosing a Beneficial Form of Partnership with the Host Seamless Migration of Numerous Websites to the New Hosting Platform Enhanced Business Results, Improved Team Morale, Happy Customers In Brief A few months ago the website design and development company IvyCat approached us with a serious problem. Their business suffered, team morale was low and customer happiness…

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    Affiliate Success Tips Part #2: An interview with Ryan Sullivan

    Affiliate Success Tips Part #2: An interview with Ryan Sullivan We’ve received some fantastic feedback after our first affiliate success tips interview and today I’m pleased to share the second conversation from the series with Ryan Sullivan. Ryan is the founder and CEO of WP Site Care – a service company offering expert WordPress maintenance and hands-on support work. Web hosting is complimentary to their business and Ryan goes on to share why recommending reliable hosting providers is important for their client retention and how this helps their revenue growth. We hope that Ryan’s story will inspire more WordPress product…

  • 33

    The SuperCacher Plugin for WordPress (SG CachePress) Just Got an Update

    The SuperCacher Plugin for WordPress (SG CachePress) Just Got an Update Those of you who are using our caching system, the SuperCacher, to boost the speed of their WordPress sites have probably already noticed that we’ve released an update for the plugin. Although we regularly maintain the extension and keep it up-to-date, this update adds some features with new and useful functionality. They can help you manage better your site. Notification for New Users Since the SiteGround CachePress plugin acts as a connector for our SuperCacher service, we decided to alert our customers in case the Dynamic Cache is not working…

  • 24

    Affiliate Success Tips Part #1: An interview with Jonathan Griffin

    Affiliate Success Tips Part #1: An interview with Jonathan Griffin Last month we announced a new initiative with affiliate interviews to help our partners be even more successful, and today I’m pleased to share the first interview from our series. Jonathan Griffin is one of the most active content creators on our program. He has been blogging actively since 2011 and maintains the website besthostnews.com. His website is the authority source for hosting industry news, where he analyzes the hosting industry development, writes reviews, and provides supplementary content like tutorials and guides. As you’ll see from our conversation, he has…

  • 27

    SiteGround Launched A Free Drupal Demo

    SiteGround Launched A Free Drupal Demo We’re happy to announce that SiteGround is now one of the few companies selected by the Drupal Association to provide a hosted Drupal Demo! We’ve created a special free Drupal demo, that allows you to check out the great features in the application in a real hosting environment. Read more to find out what this demo has to offer and what we’ve done to make it work nice and smooth for you. Easy Start with Drupal The Drupal Demo gives you a fast and easy access to all the features of the Drupal CMS.…

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    Improved and More Detailed Account Statistics

    Improved and More Detailed Account Statistics Having access to detailed statistics about your account usage makes it way easier to troubleshoot any issues you may have, pinpoint parts of your website that slow it down, or check whether your site is getting popular instead of getting spammed. Until now, our clients could have obtained this information from a few different places, but never on one page organized in a convenient way. We now have deployed on our shared plans a new and more detailed version of our account statistics system for your convenience. Where to access the new stats? The…

  • 26

    SiteGround SuperCacher Now Running on NGINX with SSL Support!

    SiteGround SuperCacher Now Running on NGINX with SSL Support! Since we launched our SuperCacher system back in 2012 it has undergone many changes, but never as big as this one! Although the interface in your cPanel and WordPress/Joomla/Drupal extension looks and feels the same, under the hood we’ve practically replaced the engine of the service switching from Varnish to NGINX. Why replace Varnish with NGINX? We built our SuperCacher on top of Varnish because at the time that was the most flexible and robust solution that could accommodate the diverse needs of the websites we host. It allowed us to…

  • 42

    New Initiative: Exclusive Interviews with Successful Affiliates

    New Initiative: Exclusive Interviews with Successful Affiliates We are firm believers in empowering our affiliates and are committed to provide you with the tools and knowledge to be a successful SiteGround ambassador. We know that affiliate marketing has its own secrets and requires a lot of effort, time and dedication for you to be good at it. This is why we have decided to start yet another campaign, save you some of that learning effort and help you become a better affiliate. Over the course of four consecutive months, we will interview four inspiring SiteGround affiliates with very different profiles and…

  • 27

    SiteGround SuperCacher for Drupal

    SiteGround SuperCacher for Drupal Our SuperCacher has been around for several years now. It is an easy-to-use, yet powerful tool, which helps our customers improve the performance and loading speed of their websites. We are happy to announce that its most effective option – the dynamic cache, is now available for our Drupal users as well. How Does it Work? The dynamic cache option in our SuperCacher is based on a reverse proxy technology (currently NGINX). This means that once a page from your website is visited, it is stored in the RAM of your server. This way, when someone…

  • 31

    SiteGround at DrupalCon LA

    SiteGround at DrupalCon LA SiteGround has been sponsoring and attending lots of community events over the last few years. However, it was more likely to meet us at a WordCamp or a JoomlaDay, than at a Drupal event. So it may have come as a surprise to some people to see us at DrupalCon LA but there was a good reason for us to be there – the growing number of Drupal users we have. Why did we visit a DrupalCon? As many of you know, SiteGround has been actively involved with various open source communities. Lately, the majority of…

  • 40

    Venom Vulnerability and SiteGround Cloud and VPS Accounts

    Venom Vulnerability and SiteGround Cloud and VPS Accounts A serious security issue in one of the world’s most popular machine emulator and virtualizer QEMU, used by the most popular virtualization systems – KVM, Xen and others has been discovered. The so-called Venom attack allows an user with root access to his/her virtual machine to gain root access to the entire host node under special circumstances. An official patch of for qemu-kvm has already been released and it fixes the vulnerability. How This Affects SiteGround Customers? As we wrote in a blog post in January, we have switched our former VPS service to…

  • 32

    WordPress Core and Plugin Update Needed (Updated)

    WordPress Core and Plugin Update Needed (Updated) Sucuri has recently announced the discovery of a XSS vulnerability that affects multiple plugins. At least 15 popular plugins are affected including Jetpack, WordPress SEO, Gravity Forms and more. At the time of the vulnerability disclosure the majority of the plugin authors have launched new versions of their plugins fixing the issues. The next day a security release (4.1.2) of the WordPress core itself was released.  It is reported to fix several security issues too. Are SiteGround customers protected? Due to the nature of the reported vulnerabilities, we can’t use our WAF (web application firewall) system…

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    SiteGround Now Looks Better, on All Devices!

    SiteGround Now Looks Better, on All Devices! We just launched an enhanced look of our website SiteGround.com. We have been working on it for a while and its launch date has been heavily influenced by Google’s announcement that mobile friendliness of a website is officially becoming an important factor for search engine placement as of tomorrow. And yes, you have guessed it right – the new site is fully responsive. However, what is even more important is that the new site is fully representative of who we are and how we do things around here. The Site is Now Fully Responsive I…

  • 27

    SiteGround Organizes Bulgaria PHP Conference

    SiteGround Organizes Bulgaria PHP Conference We are happy to announce the Bulgaria PHP Conference, which will take place in Sofia on September 25-27, 2015. The event will bring together some of the most prominent PHP community members from all over the world and will offer a great selection of speakers and sessions (all of them in English). We are also proud that the organization of the event will be completely carried out by the SiteGround team. How did we get involved? It all started 2 years ago, when SiteGround’s Head of Development, Mihail Irintchev, together with other developers from SiteGround,…

  • 30

    Protected Against a Vulnerability in WordPress SEO by Yoast Plugin

    Protected Against a Vulnerability in WordPress SEO by Yoast Plugin A security vulnerability in the famous WordPress SEO plugin by Yoast was just reported by the WP Scan Vulnerability Database website. Our security specialists have immediately reacted to protect all SiteGround customers and have crafted and added new security rules to our WAF (web application firewall). This means that we will actively filter any possible incoming hacking attempts that try to exploit the vulnerability. Although Yoast SEO users are protected on our servers we still highly recommend to anyone using the plugin to update it to the latest version 1.7.4. This latest…

  • 27

    Client Survey 2014

    Client Survey 2014 We could not have wrapped up last year without collecting feedback from our customers via the traditional client satisfaction survey. We want to thank all of you who took the time to fill it out and answer our questions. The results once again managed to exceed our expectations. We already knew that 2014 was a record year for us in terms of number of new customers added, however with growth at such fast rate it can be challenging to maintain service quality. That is why we were very excited to see that not only the number of…

  • 27

    Building The Joomla.com Hosting Platform

    Building The Joomla.com Hosting Platform Table of Contents The Goals One Joomla! to Rule Them All (efficiency and safety) Custom Caching (efficiency and speed) Dynamic DNS (immediate provisioning) Linux Containers (infinite scalability) When SiteGround was chosen by OSM to be the official hosting provider for Joomla.com – the new free website service by Joomla, we were really excited. We knew that creating an infrastructure that needs to host hundreds of thousands of sites will not be an easy task. This was a huge and complicated project, but our passion for complex technical challenges was what made us participate in the…

  • 27

    SiteGround’s Experience at Affiliate Summit West 2015

    SiteGround’s Experience at Affiliate Summit West 2015 Table of Contents We gave away free tickets to help our existing affiliates learn and grow their businesses We collected feedback and exchanged ideas about our Affiliate Program with a few super-affiliates We had a booth where we made lots of new and valuable connections A Big thank you to the organizers! Meet us at Affiliate Summit East The Affiliate Summit West was the second Affiliate Summit where SiteGround exhibited and the first event I ever attended as an Affiliate Manager at SiteGround. It is really the biggest conference on affiliate marketing, gathering…

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    Updated: New Autoscalable Cloud on Linux Containers

    Updated: New Autoscalable Cloud on Linux Containers UPDATE: Thanks to the stable performance of the new Linux Containers Cloud and the positive feedback we have received so far, we have decided to migrate all our Cloud VPS accounts to it. Last year our team worked very hard on developing a new cloud platform based on Linux containers. We saw a great potential in this technology, as it was much more efficient, faster and easily scalable than the traditional virtualization methods. Today, we are happy to announce the official launch of this technology for the SiteGround cloud accounts. How it all…

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    Hosting WordSesh 2014 – Challenge Accepted!

    Hosting WordSesh 2014 – Challenge Accepted! Few months ago WordSesh organizers contacted us asking if we would host their online conference. Needless to say, we got quite excited to help this great WordPress event happen. The project was very interesting from a technical point of view too, as we needed to ensure that thousands of visitors will be able to follow the free live stream for 24 hours without any downtime or other technical issue. What is WordSesh and why is it hard to host such event? WordSesh is a 24 hour free online conference that gathers all the best…

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