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    How to Bring Our Client Meetups to the Next Level?

    How to Bring Our Client Meetups to the Next Level? After the success of our first Open Bar initiative in Orlando last year,  last week Tina, Daniel and I hosted the second SiteGround Open Bar in London. We were incredibly happy to see all the people that showed up to chat and have a drink with us. The fact that so many of you said that our support is second to none definitely made our evening and we got back home happy and more motivated to work even harder to keep that same level of highest quality of service. Besides…

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    My SiteGround, by Kristina

    My SiteGround, by Kristina Kristina, or simply Krisi as most of us call her, is one of the most experienced members of the SiteGround sales team. In 2007 she was among the first employees in our just-established second office. Right from the start, her great dedication to her work and her outstanding talent to communicate efficiently, even with the most demanding customers, stood out. Now she is the inspiring team leader of the people, who take care of all pre-sale enquiries on our live chat. First Steps in SiteGround I joined the team 7 years ago, so I guess that…

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    My SiteGround, by Valentin

    My SiteGround, by Valentin At SiteGround Valentin is the man who follows all possible security bulletins on the net. He is involved in almost any of the server level fixes we apply when a vulnerability in an application like Joomla, WordPress, or any of the hundreds others used on our servers appear. And if you expect a man like that to have a heart of steel and care only about technology, you would be surprised. Do not miss the very personal and touching story about Valentin’s SiteGround! Love makes the world go round! I started working @ SiteGround in 2006…

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    My SiteGround, by Valeri

    My SiteGround, by Valeri Val is one of the most experienced people in our support team. Currently, you will seldom see him closing a ticket, as most of his time is dedicated to the training of our ever growing support team! Learning and Sharing The reason I love my work! Each day I’m learning something new, improving myself and getting better and better at what I do. This would not have been possible without the team, and I would like to thank them all for being so patient with me. And on top of that at SiteGround we have a…

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    My SiteGround, by Milena

    My SiteGround, by Milena Table of Contents My First Billing Task The New Office The 3pm Sugar Frenzy The Cartoons The SiteGround Parties The Do-it-yourself Approach THE Team Here goes Milena: the person, who takes care of the SiteGround billing, finance, office administration and generally of all of us since the company exists! Milena’s disclaimer: it’s never fair to have anyone talk/write after Lili and Mihail. I always enjoy listening to what they have to say, but then everyone expects the next person to be even funnier, which considering Lili’s insights and the dev fun is quite impossible. My First Billing…

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    We now have a Responsible Disclosure Policy!

    We now have a Responsible Disclosure Policy! Ever since I started working for SiteGround I have been really impressed with the effort that goes into protecting the data security of the company and (ultimately) the user. There’s virtually no action taken and no line of code written that are not thought through from the security perspective first. With this level of commitment vulnerabilities in our systems are rare. However, when they appear there is no way to guarantee we’d be the first to spot them. It is a blessing that we have a community of thousands of happy customers, including…

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    My SiteGround, by Mihail

    My SiteGround, by Mihail Table of Contents The Killer Code movie The beer server The ‘SiteGround got talent’ casting The anti-tank gun The PHP conferences and our PHP User Group … and, most of all, THE DEV TEAM: Here go the personal top 6 of Mihail, the head of SiteGround Development department, who has started working at SiteGround 10 years ago. Back then, he not only developed the first version of our CRM and all the backend systems of the website but was also providing technical support to the first customers! Get ready for some real fun… The Killer Code…

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    My SiteGround

    My SiteGround SiteGround is turning 10 in March. That is why I will ask some of the people who have been working for most of these years at the company to share their personal top SiteGround achievements/ events/ experiences/ initiatives/ projects/ etc. They will be posted here in the blog in the following weeks. To pave the way I share below my own personal SiteGround top 7: The SiteGround name Choosing the name was great fun. We made an internal game. Each of us wrote down his/her suggestions and then each person voted for the one s/he liked best. SiteGround,…

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    Updated: SiteGround Cloud Service Getting Better

    Updated: SiteGround Cloud Service Getting Better UPDATE: Since July 4th SiteGround started applying a Cloud platform upgrade in our Asia-Pacific Data Center. All customers with accounts in Singapore will now enjoy the same benefits as our Cloud users in other data centers at no additional cost. Check out our Cloud plan details and read below about the upgrade. From the moment SiteGround started to offer virtual private servers in 2005, which later evolved in our current cloud hosting service, we have always been using virtualization platforms created by third party providers. This has sometimes led to issues that were beyond…

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    How to make the most of a WordCamp? Based on WC Phoenix 2014

    How to make the most of a WordCamp? Based on WC Phoenix 2014 Going to WordCamps is really great. Mainly because, no matter if you are just going to build your first personal blog, or you are part of a multinational business built around WordPress, you are sure to meet people that are up to the same challenges as you and are willing to share their experience. Visiting even a single session can be very beneficial, but if you go beyond just listening you will be amazed how much more you can learn. Looking over WordCamp Phoenix, we sponsored and visited…

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    SiteGround 2013 Recap Infographic

    SiteGround 2013 Recap Infographic It’s been a crazy 2013 and what better way to sum up such year than a crazier infographic! Check out how we at SiteGround will remember this year and what were the highlights for us!

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    Thank you for the “Boring” 2013!

    Thank you for the “Boring” 2013! Table of Contents Outstanding satisfaction levels. Again! Better awareness of our geekyness More new customers Next year challenges And finally — the iPad winner! The company conducting the SiteGround client satisfaction survey sent me the results yesterday. Their recap in the email was short: your data is plain boring! And yes, thank God, this was not “an interesting year” as far as it comes to business results and customer satisfaction! I would like to thank all the people, who participated in our 2013 customer survey and provided us with this great feedback. Keep reading for…

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    Joomla! eXtplorer vulnerability – fixed!

    Joomla! eXtplorer vulnerability – fixed! Yesterday, my day ended delivering a webinar on Joomla security, only to start today with a new critical vulnerability found in a popular Joomla! extension – eXtplorer File Manager. This vulnerability is a classic example of two of the most popular ways to exploit an application: vulnerable plugin and weak login details. Of course as soon as the issue got discovered we started working on protecting our Joomla customers on a server level. Below I will explain the vulnerability, what we did to fix it on our servers, and what you should do if you…

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    WordPress 3.8 “Parker” – The Most Visual Update Recently!

    WordPress 3.8 “Parker” – The Most Visual Update Recently! Do you have our WordPress autoupdater switched on? Have you logged to your WordPress admin since Saturday? If your answer is YES to both questions, you should have already noticed that things no longer look the same at the backend. Changes in the WordPress administration area that you see are part of the newest WordPress version 3.8 that was released on Thursday, December 12th and was automatically applied to our customers’ websites less than 48 hours later. So what is new in 3.8 and how to benefit from it? The new…

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    New Joomla Webinars Series!

    New Joomla Webinars Series! This week we kicked off yet another Joomla webinars series – this time we partnered with our friends from OSTraining to talk about Joomla management and Joomla security. Our first webinar from the series was yesterday. Steve Burge, OSTraining founder, shared a lot of useful tip and tricks on how to make your Joomla life easier. As promised, we’re sharing the video replay in case you missed the session. Video Replay: 8 Ways to Manage Joomla Hassle-Free To use this video on your own website, use the following embed code: <iframe src=”//player.vimeo.com/video/81713239?title=0&byline=0&portrait=0″ width=”540″ height=”304″ frameborder=”0″ webkitallowfullscreen…

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    Interview with Adam Warner, FooPlugins Founder On Business Challenges & Useful Tips

    Interview with Adam Warner, FooPlugins Founder On Business Challenges & Useful Tips I met Adam W. Warner at Pressnomics conference this year. Almost from the very beginning he became a good friend who not only taught me the basics of golf, but helped me learn a lot about the WordPress community. As of recently, SiteGround and FooPlugins, Adam’s company, partnered because we like and respect each others’ work. FooPlugins is a place where you can find multiple useful plugins for WordPress, but the most popular one is FooBox Media Lightbox for which SiteGround customers now get 20% discount. So, I…

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    Inspired by WordCamp London

    Inspired by WordCamp London The capital of the United Kingdom hosted its first WordCamp on November 23rd with an extra day for contribution on 24th. Given the vivid WordPress community and the large number of contributors across the Kingdom it was not surprising that more than 300 people visited the event to collaborate and brainstorm together over the state of WordPress. Masterminds The project that powers more than 20% of the Web had three of its lead developers in London over the weekend, together with Mike Little, a co-founder of the platform. Two parallel tracks with sessions and an extra workshop room were provided to users, business…

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    Magento Dynamic Caching Now Available!

    Magento Dynamic Caching Now Available! UPDATE: April 23 2018. The SuperCacher service does not support Varnish anymore. We use NGINX on all our platforms. UPDATE: June 25 2015. The SuperCacher service for Magento is now available only on our Cloud Hosting and Dedicated plans. If your site cannot handle all your visitors or is too slow to display your goods & services, it would matter very little how much effort you put in creating a beautiful storefront and comfortable customer experience. We know that many Magento users have to go for expensive hosting solutions in order to avoid possible performance…

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    SiteGround launches student hosting program

    SiteGround launches student hosting program UPDATE: The SiteGround Student hosting program is no longer available. You can review our latest website hosting plans on our Web Hosting page and choose the one that suits your needs best. Don’t hesitate to chat with our Customer Care agents if you need help with choosing the right hosting solution for your site or student project. SiteGround has launched publicly a new hosting program aimed at university students, faculty members, and academic organizations. The program has started as an internal initiative when SiteGround agreed to provide free hosting for the students of several university…

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    Joomla World Gathered in Boston

    Joomla World Gathered in Boston Even though it’s freezing here in Boston, what kept us warm during the last weekend, apart from the really cool RedComponent swag hats, was the great community feeling that was all around Joomla World Conference 2013! The high quality of the event organization, the wide mix of the topics, the great speakers and the opportunity to meet so many of our favorite #jpositive people made us very happy to be there. We felt even prouder that SiteGround contributed to such an outstanding event by being its main sponsor. Impressive Organization The event was held at Harvard University –…

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    SiteGround Goes Back to School… To Help Students

    SiteGround Goes Back to School… To Help Students During the last year few university professors, who use SiteGround web hosting for their personal projects, approached us with a similar issue: they were not happy with the generic hosting solutions provided by their academic institutions and they preferred to reveal the secrets of the web to their students using SiteGround hosting instead. Of course the main bummer was the fact that the standard hosting fees were not very suitable for most of the students. So we started to work on a special Student hosting program to help the future stars of…

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    Who updates your WordPress?

    Who updates your WordPress? This question is getting quite tricky recently. Now that a native autoupdater is included in the WordPress itself (it is one of the major new features in WordPress 3.7, that was released last week), will you ever again be required to click manually on the upgrade link in the WordPress admin? What will happen with the SiteGround WordPress auto updater? And after all, is it you, is it SiteGround or is it WordPress itself that is going to be responsible for the updates? Well, to answer this question we were once again led by our principle:…

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    The challenges of the successful business growth – A PressNomics Perspective

    The challenges of the successful business growth – A PressNomics Perspective Table of Contents Adding manpower to your business Manage an office or manage remotely Do you have the work-life balance you want? Is your product designed to be usable? The power of connections Live graciously If you have started a business around WordPress, you must have heard of PressNomics – the conference that helps people build businesses around WordPress. If you have no idea what that is, read on because the lessons learnt on that conference that I want to share with you are valid for every business in…

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    JoomlaDay Houston – Ready for Launch!

    JoomlaDay Houston – Ready for Launch! Hello, I’m Robbie Adair, and I’m one of the co-organizers of the first annual JoomlaDay Houston here in Texas. We are excited about the upcoming event and have a fantastic line-up of speakers. You can view the schedule and more details on the site – joomladayhouston.com. I have been using SiteGround for both my client sites and my personal sites for years because the quality of servers and customer service is top notch! So, when we started working on JoomlaDay Houston, I thought of SiteGround immediately and was happy when they decided to come…

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    GIT Version Control Now Available!

    GIT Version Control Now Available! One of my favourite SiteGround projects that kept some of us quite busy recently is now successfully rolled out! I am very happy to tell you that we have integrated Git in our hosting service. It is the newest addition to the multiple state-of-the-art tools (like WordPress/Joomla Staging tool, WP-CLI, Drush CLI for Drupal sites, etc.) that we have created to make your website management easier. Staying true to our craftsmanship approach, we have developed our custom Git cPanel plugin which fully supports the most popular web applications – WordPress, Joomla!, Magento, PrestaShop and Drupal.…

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    WordCamp Europe – what did you miss?

    WordCamp Europe – what did you miss? Last weekend was all about WordCamp Europe! The city of Leiden in the Netherlands got shaken up by the WordPress people. The first and biggest WordPress European event was something to remember as there were lots of great stories told, new things learned, friendships made, and it was all topped up by the wildest event after party I have seen recently. So if you were not there you definitely missed a lot! The Presentations There was a vast area of topics covered by the event schedule: starting from the strictly business aspects of…

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    WordPress Security Webinar with WebDevStudios – video and slides

    WordPress Security Webinar with WebDevStudios – video and slides After a short summer break our educational webinar initiative continues with WordPress! Yesterday we hosted our first WordPress webinar about WordPress security with Brad Williams and Brian Messenlehner from WebDevStudios. We had a really good crowd of attendees and a great discussion at the end. There are more webinars to come and we would love to hear from you about your preferred topics. Throw your suggestions in the comments below! As the tradition goes, we’re sharing the video replay and the presentation slides! To use this video on your own website,…

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    Getting Aboard the SiteGround Ship!

    Getting Aboard the SiteGround Ship! Ahoy, mateys! After spending three days with my new co-workers at the beach (hence the sailor speak), I am making my debut on the company blog, to share what it is like to get started at SiteGround. A boatful of new crew members has recently joined the company. More than 15 people, with me being one of them, have been recently hired by SiteGround to enlarge the customer service team and the marketing department. And before you got the wrong idea, our training was not held on the beach and was a little longer than…

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    SiteGround Launches An Enhanced Offer For The European Market

    SiteGround Launches An Enhanced Offer For The European Market SiteGround web hosting company has recently enhanced its service in order to target better its European users. Last week the company introduced prices in EURO and British Pounds, additional free European domain names and more convenient access to phone support from the territory of the old continent. This is not the first step that SiteGround takes to get closer to markets outside the USA. Last year the company launched its first server location in Europe and a few months later one more in Asia. The special attention to its international customers…

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    WordCamp Europe Free Tickets

    WordCamp Europe Free Tickets Brace yourself, Europe! In October the SiteGround crew is coming for the biggest WordPress conference on the old continent – WordCamp Europe! And that’s not all – four of our clients will have the chance to win a free entry ticket for the event and be invited as VIP guests at the SiteGround booth and at a special SiteGround dinner. For those of you who remember our recap from WordCamp San Francisco, WordCamp Europe promises to be its European counter part. Planned for quite some time by a bunch of WordPress enthusiasts from all parts of…

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