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  • 31

    More Great Extra Services from SiteGround

    More Great Extra Services from SiteGround Last month I gave you a hint about the more extra services to come this season. Here is a quick write up to get your attention at two of our latest additions. We’re launching premium versions of two of our services that traditionally rank us among the best in the industry: our reliable email spam protection and first-class technical support. SiteGround Premium Support We know that some clients need things to move faster than other. The idea behind our Premium Support service was to top up the customer support that we currently offer to…

  • 35

    SiteGround sponsors OpenFest conference

    SiteGround sponsors OpenFest conference SiteGround was a proud sponsor for a second consecutive year of the largest Conference for open-source software on the Balkans – the OpenFest. The event was held last weekend in Sofia, Bulgaria. This was the 7th consecutive annual gathering of open-source developers and fans from the region and it attracted more than 30 speakers and 700 participants. Among the most interesting speakers at the conference were Cornel Creanga from Adobe Romania, two of the Bulgarian developers, working on the Samba4 project, Philip Paeps – a prominent FreeBSD contributor from Belgium, and many more. SiteGround Head System…

  • 30

    SiteGround launches innovative SSH service

    SiteGround launches innovative SSH service SiteGround web hosting has recently added an advanced in-house developed SSH access to their extra services portfolio. What gives it an edge over the competition is the increased security and the great flexibility of use compared to the common SSH solutions. The SiteGround innovative technology allows every client with SSH access to be limited within a chroot directory- a secure environment of their hosting account with no access to the rest of the accounts, hosted on the server. Other features of the new extra service include better key authentication methods and more flexibility by setting…

  • 35

    SiteGround launches advanced SSH feature

    SiteGround launches advanced SSH feature SiteGround has always been focused on providing feature-rich hosting solutions. As we continue expanding our extra services to portfolio, we have recently enabled SSH access on our shared hosting servers. What is SSH? Secure Shell (SSH), known as Secure Socket Shell, is a network protocol allowing secure remote access over an encrypted connection. It is widely used by network administrators and web developers looking to enable direct secure access to their host server. Through an SSH connection you can easily manage your files and folders, modify their permissions, edit files directly on the server, etc.…

  • 52

    7 PHP versions on one hosting account

    7 PHP versions on one hosting account For quite some time now SiteGround’s unique server setup has allowed our customers to use 4 different PHP versions – 4.4.7, 5.0.5, 5.1.6 and 5.2.5. on one and the same hosting account. Needless to say, our customers loved this feature. And there were three serious reasons for this: 1. No hassle with older applications when a new PHP version is released In terms of backward compatibility, the implementation of 4 PHP versions on one server was a small technical miracle. It saved a lot of hassle to regular users in cases when the…

  • 26

    Sharing Halloween fun on Facebook!

    Sharing Halloween fun on Facebook! As Halloween is getting near we went through the pictures from the last year SiteGround wild costume party and we remembered the great fun we had! Someone from the support team joked how great it would be if this year we can invite one of the funniest customers Mr. Jones, whose tickets have always been written with a great sense of humor, and see what costume he will choose. At first we laughed but after a while it stroke me that there is a place, where we can really invite all our friends and see…

  • 50

    SiteGround implements highest assurance SSL Technology

    SiteGround implements highest assurance SSL Technology SiteGround web hosting has recently added the EV (Extended Validation) SSL certificate to its website. Now the green color in the address bar shows that SiteGround company has gone through a thorough validation process. The advanced SSL technology is also available for all SiteGround customers, who can add it as an upgrade to their hosting accounts. Thanks to the EV SSL certificate, SiteGround.com visitors will see the reassuring green address bar containing company information verified by a trusted Certificate Authority (CA). The EV SSL is the only certificate ensuring that a domain is owned…

  • 30

    The EV SSL: a green light to happiness

    The EV SSL: a green light to happiness Recently tried visiting  SiteGround web hosting by https? Then you can’t have missed the latest addition to our homepage – the soothingly green address bar in the browser. The reassuring color pops up thanks to the highest assurance SSL technology we have recently added to our website – the EV (Extended Validation) SSL certificate. How does the EV SSL work? As each other SSL certificate the EV SSL guards by encryption the information on its way between the browser and its final destination – the server. What is more – the EV…

  • 55

    What’s new in the web hosting industry: SiteGround HostingCon’09 recap

    What’s new in the web hosting industry: SiteGround HostingCon’09 recap As we already told you, SiteGround headed to HostingCon’09 in the middle of August.  We had so many new things on our mind afterwards, so many talks to get back to and such good time, that we needed a good few weeks time to arrange it all. So, now that our impressions are all piled up, we’d love to share some of the highlights with you. Some of you asked us to follow up on the tendencies in the web hosting industry. We hear you 🙂 Although we are a…

  • 28

    SiteGround Website Security Tips

    SiteGround Website Security Tips Needless to say, website security is a major concern for all people in the IT industry.  Indeed, web applications are constantly being improved and security is something all web developers pay special attention to. Alas, hackers are not slacking off either. When known security vulnerability is fixed, they either find another way to exploit it or discover a new one very quickly (or in the worst case, both). And yet, despite the precautions and improvements, a lot of websites are still getting hacked. Why? The main reason is that many, not to say most, users seriously…

  • 35

    SiteGround at HostingCon!

    SiteGround at HostingCon! This is just a quick update to let you all know that SiteGround is heading to HostingCon 2009! The conference is the worlds’ largest gathering of web hosting professionals and each year brings all important players from the hosting industry together. This year the event takes place in Washington, D.C. from 10th to 12th August. SiteGround is excited to be attending for the third time now, especially since with a projected attendance of over 2,000 Internet professionals from over 30 countries, the 2009 event promises to be the best yet. We’re looking forward to meeting all of…

  • 44

    SiteGround.com Redesigned

    SiteGround.com Redesigned If you happen to be one of those SiteGround-true fans who have the SiteGround.com as their browser homepage, you can’t have missed it: We’ve had a redesign. We’ve introduced the new design of SiteGround.com to bring it more in line with the company’s identity today and, generally make it cleaner and easier to get around. We’ve been meaning to do this for a long time now, but finally found the time to do it right. There are structural as well as aesthetic differences to the website. Structurally, we have tried to make things simpler and clearer, with better…

  • 29

    The London Trip

    The London Trip We have been quiet for a while, so I thought you might be interested in what’s new at SiteGround. Well, Reneta and I went to London at the end of last week for a business meeting with the CEO of The Planet (our main datacenter located in Texas, USA). It was only a two-day trip, very short but also interesting. On one hand we had a productive meeting with a major partner of ours and on the other, we enjoyed one of the most amazing restaurants we’ve ever been to. It’s called Nobu and as it turned…

  • 31

    SPAM? Who said SPAM?

    SPAM? Who said SPAM? You do know what spam is, right? Well, if you don’t – open your email. I am sure you will find out a dozen emails there, that you did not request to receive and don’t have ANY idea who their sender is. They are annoying, irritating and can drive you crazy with their high volume – that is SPAM. So, how do you fight SPAM? Well, there isn’t any universal method that can get rid of ALL the Spam you receive. However, there are some things you can do. And certainly, there are some things your email provider can do to prevent SPAM…

  • 30

    SiteGround partners – Singlehop

    SiteGround partners – Singlehop We stated that our blog will be about life behind the scenes. And life behind the scenes is not only SiteGround employees, procedures, and customer service policies. It is also about our partners. In this first episode of “SiteGround Partners” series, I am pleased to say Hello to Dan Ushman from SingleHop. He agreed to answer my questions in an email interview for you. See what Dan & Singlehop have to say about their experience with us. Tina: Tell me how long SingleHop has been doing business with SiteGround and what are the services you provide us…

  • 31

    Server security and reliability – Kernel Upgrades

    Server security and reliability – Kernel Upgrades There are so many new and interesting things happening around here that I just didn’t know where to start my post. So, I thought I should go talk to Marian. He is our chief system administrator and is a real source of inspiration when it comes to servers and technology. After an hour spent chatting with him, I decided that “the kernel” is the answer. Marian’s team has just upgraded our kernel again and was quite excited about the new tweaks they made. For those who haven’t encountered the term ‘kernel”, here is…

  • 24

    Trips continued – Rome, Italy

    Trips continued – Rome, Italy You remember that I told you about the awards 35 people from our team won on our 2008 Christmas party? Good! Well, trips continue! Last Friday, 14 people from our team went to Rome, Italy.  I was there too. Not only it was a great opportunity for a mini team building, but also we were able to visit remarkable landmarks such as the Colosseum – the largest amphitheatre ever built in the Roman Empire; the Roman forum – the central area around which the ancient Roman civilization developed; the Vatican City – the smallest country in…

  • 34

    Web Hosting Day 2009 Overview

    Web Hosting Day 2009 Overview Hello! Some of you may remember my last post about the Web Hosting Day conference in Germany, which a few people from our team (including myself) attended last week. The Web Hosting Day (WHD for short), although organized only for a second time, turned out to be a big event so I would like to make a quick overview of what happened there. The topic of the event was “cloud computing”**  and “software as a service”. So initially, our team expected that we were going to learn about the latest developments of such platforms and…

  • 28

    Work – life balance at SiteGround

    Work – life balance at SiteGround Do we work hard? Yes, definitely! Do we care about work-life balance? Yes, definitely! Really?! How? The answer goes back to our 2008 Christmas Party. Traditionally, each year we have Annual Awards for MVPs, distinguished achievements, and significant contribution for the overall SiteGround development. Usually at least 10 people from the whole team go home with an award. Last year, however made a difference – at the 2008 Xmas Party almost 35 SiteGrounders (out of 70, hey this is half of the whole team) were awarded for their work and unceasing devotion to SiteGround development. What…

  • 29

    Happy Birthday SiteGround!

    Happy Birthday SiteGround! Siteground.com turned 5 yesterday! I was thinking for a while what to write in this birthday post – thought about presenting numbers of employees, customers, achievements during the years. However, I believe that what matters here are the people who have ever contributed to what SiteGround.com is today. Without the people, neither the number of customers would be that impressive, nor would the achievements be that significant. So this post is to say a big “Thank you” to everyone who ever contributed to what SiteGround.com is today. Special thanks to our customers without which SiteGround could barely…

  • 40

    What are we working on?

    What are we working on? We promised that this blog will be about life behind the scenes. So, this time I will tell you about the main projects our team is working on. Here is what’s next in line: 1. Brand new automated server monitoring system – the current server monitoring system performs server checks within 9-10 seconds and in case of server load signals to the system administrator to fix the problem manually. The new monitoring system will practically solve problems on its own and will reduce the need for human action – artificial intelligence software. In the end…

  • 46

    SiteGround started a company blog

    SiteGround started a company blog SiteGround web hosting company recently announced the start of its company blog. The blog will open new opportunities for a closer interaction with the customers and will provide ideas for further improvement of the customer service delivered by the company. The company blog opens the floor for sharing ideas and stimulates more friendly and personal communication with customers. It also reveals the human face behind www.siteground.com – who are the people behind the scenes and what are SiteGround values, beliefs, and corporate culture. The SiteGround Blog Team also promises to provide their readers with interesting…

  • 51

    Customer service at SiteGround

    Customer service at SiteGround After we started our Facebook page and Twitter account, I have been really happy with all the positive feedback we have received. This once again proved that our collaborative effort for bringing good customer service is worthy. As customer service importance varies by product, industry and customer, I thought it will be interesting for many people to read what SiteGround does about this. This post turned out to be a bit long, so take a cup of coffee before reading below 🙂 1. Regular trainings – Constant and regular improvement of knowledge is a key point…

  • 28

    SiteGround Heads to the Web Hosting Day

    SiteGround Heads to the Web Hosting Day Hi, I just wanted to make a quick update. A few people from our team will be flying to Germany in a couple of days for the fifth annual WebhostingDay event organized by Intergenia. WebhostingDay 2009 will be held from March 18 to 20, 2009 at Phantasialand in Bruehl near Cologne, Germany. I (Reneta), Tenko, Marian and Niki from our team will be there. If you plan to attend the event and happen to see us there, be sure to stop by and say hello. It will be a pleasure for us to talk…

  • 33

    Meet our people Cont’d

    Meet our people Cont’d In the previous post, we have already met the leaders of our technical team. Today I am pleased to introduce to you the people responsible for the management of other key aspects of the SiteGround hosting service.  Reneta – VP, Marketing and Product Development We call her just Reni. She joined SiteGround in 2004 and started her work here as part of the Marketing Team. Today she is our Vice President, Marketing and Product Development, and is responsible primarily for SiteGround marketing, advertising, public relations, sales, accounting, and billing efforts. Oops, that gives her a bit…

  • 30

    Meet our people

    Meet our people I’ve been thinking that presenting our team is a good topic for our second blog post. It is quite impossible to introduce to our readers the whole SiteGround team within a single post (currently we are more than 70 people), so I will start today with a short presentation of the people who are in charge of that part of the critical aspects of our service such as uptime, server stability, technical support, etc. Tenko – SiteGround Mastermind Tenko is the person who always knows everything! He has been with the company since 2004, almost since its…

  • 28

    Secure Email via IMAPs, SMTPs, and POP3s now Supported by SiteGround

    Secure Email via IMAPs, SMTPs, and POP3s now Supported by SiteGround SiteGround web hosting company has recently announced launch of secured IMAP, POP3 and SMTP services. As part of its main goal to ensure the most secure and reliable web hosting environment, the company has dedicated time and resources into upgrading its email service by implementing an encrypted connection (via SSL) for sending (SMTPs), receiving (POP3s) and reading emails (IMAPs). With the rapid growth of security risks during data transmission, especially on mobile and wireless networks, email security is getting more and more important for everyone. That is why, SiteGround…

  • 45

    Welcome, welcome, welcome!

    Welcome, welcome, welcome! Hello everyone! First and foremost, welcome to the SiteGround Blog! For many years we fought against the idea of having our own blog as we doubted its value for the community. But hey, since we have one now, then there is a pretty good idea behind it! Our blog will be about life behind the scenes – there are so many interesting things about our hosting business that we haven’t had the opportunity to tell our customers and friends! The blog is still very new but we hope that it will open the floor for sharing ideas…

  • 44

    SiteGround redesigns its control panel for better user experience

    SiteGround redesigns its control panel for better user experience SiteGround web hosting company recently announced that it is working on a new, customized theme for the control panel of its hosting accounts – cPanel. Driven by the challenge to provide better hosting experience to their customers and make the use of the account management tools even easier and more pleasant, the SiteGround team has dedicated its time and effort in redesigning the control panel “cPanel” default theme and including brand new tools for better account management. The new theme will be visually divided into 4 sections: Quick Support, Find, Statistics…

  • 38

    SiteGround supports more than 500 popular applications

    SiteGround supports more than 500 popular applications SiteGround Web Hosting company recently announced that the number of officially supported applications on its shared servers has surpassed 500. That became possible due to significant investments in innovative system architecture and server optimization. One of the main SiteGround’s objectives over the years has been to provide a unique shared hosting environment where customers have the freedom to use any script they like without affecting the other customers on the same machine. The company has carried out lots of research, testing, and development to find the optimal server tunings that could support such…

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