Service in French Now Available at SiteGround
We believe that customizing our services for the local markets is key to an accessible, convenient and high-quality experience for our customers. We have already done this for our Spanish, Italian and German-speaking clients and we’re now proud to say that we have just added French to the list of languages we provide service in.
In the past few years the support and love we have received from our French clients and partners has been overwhelming. We’ve always wanted to do more for them and just recently we have expanded our datacenter and CDN network with a new location in Paris, France to improve loading speed and user experience for local businesses and individuals. The logical next step was to offer service in French and what better time to do that than the week of Bastille Day – the French national holiday!
Apart from the local fr.siteground.com site now available to all French visitors, SiteGround customers can now switch their language and start using their Client Area, Site Tools, knowledge base and tutorials, blog and support communication in French.
Switch your language to French
You can now easily change your current language preferences for your SiteGround service to French. Just go to the Profile page in your Client Area and select French in the Language dropdown. Once you have done this, your Client Area and Site Tools interfaces will appear in French.
The change will also affect the rest of your SiteGround content – all tutorials, knowledge base articles, blog posts and support communication will now be in French. Changing back or switching to another language is just as easy.
For more complex technical issues, you’ll be able to post support questions on chat and/or ticket in your preferred language and receive replies from our representatives in French as well. Please note that for all service languages except English, support communication may be aided by custom implementation of Google translate.
Migrate to our Paris datacenter
If the majority of your site visitors are located in France, you may consider moving your site(s) to our datacenter in Paris. This will significantly improve your site loading speed and overall customer experience for French visitors. And in case you only have occasional or a smaller portion of your visitors coming from France, make sure that you have our in-house built SiteGround CDN enabled – with its new CDN node in Paris, your French visitors will get faster, close to local loading speed.
You can move any of your existing sites to our new datacenter in Paris by ordering their relocation in your Client Area > Marketplace > Hosting Services > Relocation. You can relocate individual sites, hosted on a shared web hosting service, or your entire Cloud hosting account, if you are using Cloud hosting service.
If you’re an existing SiteGround client from France, all new sites you create on StartUp, GrowBig and GoGeek plans will be hosted by default in the new Paris datacenter for your convenience. Paris will be your default location for newly ordered Cloud hosting plans as well.
Adapting the user experience of our French clients is just another step towards our continuous commitment to offering optimized experience for our diverse international clients. As we celebrate this milestone, we look forward to providing faster, smoother and more personalized experience to every SiteGround customer.
